Shipping policy

 

Shipping Policy

Thank you for shopping with Anaki Collection! We carefully prepare and package every order and want your shopping experience to be as smooth as possible.

ORDER PROCESSING TIME

Please allow approximately 2–6 business days for your order to be prepared before shipment.

Some jewelry pieces are made to order and may require additional preparation time. Processing times may vary depending on the item and order volume.

Please note: Processing time is separate from shipping transit time. Business days exclude weekends and U.S. federal holidays.

U.S. SHIPPING RATES

We currently ship within the United States.

FREE Standard Shipping — Orders $100+

  • Free standard shipping on qualifying U.S. orders of $100 or more.
  • Estimated shipping transit time: 2–7 business days after shipment.

Standard Shipping — $10

  • Available for U.S. orders under $100.
  • Estimated shipping transit time: 2–7 business days after shipment.

Priority Shipping — $18

  • Estimated shipping transit time: 2–3 business days after shipment.
  • Priority shipping does not shorten order processing time.

Shipping charges and available options are displayed at checkout.

Free shipping eligibility is based on the qualifying order subtotal after discounts and before taxes and shipping.

SHIPPING CARRIERS & DELIVERY TIMES

Orders may be shipped through USPS, UPS, or FedEx, depending on the destination and shipment requirements.

Shipping timeframes are estimates and are not guaranteed. Delivery times may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

If you need your order by a specific date, please contact us before purchasing. We cannot guarantee delivery by a particular date.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Please allow time for tracking information to update after the carrier accepts your package.

INTERNATIONAL SHIPPING

At this time, Anaki Collection ships within the United States only.

International shipping is not currently available.

SHIPPING ADDRESSES

Please double-check your shipping address before completing your purchase.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to assist you, but address changes cannot be guaranteed once an order has been processed or shipped.

Customers are responsible for providing an accurate and complete shipping address.

RETURNED OR UNDELIVERABLE PACKAGES

If your package is returned to us because of an incorrect or incomplete shipping address, please contact us to discuss reshipping options.

Additional shipping charges may apply if a package needs to be shipped again due to an address error.

If your package is returned for a reason outside your control, please contact us so we can review the situation.

LOST, DELAYED, OR MISSING PACKAGES

If your package is delayed, please check your tracking information for updates.

If tracking indicates that your package was delivered but you cannot locate it, please check your mailbox, delivery area, and any other location where the carrier may have left it.

If your package is still missing or appears to be lost in transit, please contact us. We will review the tracking information and assist with the carrier inquiry when appropriate.

Missing-package concerns are reviewed individually and in accordance with applicable consumer protection laws.

QUESTIONS ABOUT YOUR ORDER?

If you have questions about shipping, processing times, tracking, or delivery, please contact us through the Contact Us page on our website.

Thank you for supporting Anaki Collection!